"I dislocated and fractured my ankle slipping on ice and going down a flight of stairs and required surgery to repair. Working with Kristina and the team at the Sturbridge location who are wonderful to work with and they listen and answer all your questions and concerns I have made solid progress. When I started with Kristina I had virtually no movement or weight bearing on the ankle. I was in a boot and on 2 crutches and progressed rapidly from 2 crutches to 1 crutch and then walking in the boot without any crutches. I am now to the point where I am weaning myself off the boot and walking without it at time. Kristina has adjusted all my exercises at each step of the way and I am very encouraged with my progress and can't wait to get back to a normal life."
Steve C. from PTI - Sturbridge
Jun 12, 2021
"I had terrible left hip pain for approximately 2 years. I started physical therapy with Brad in Gardner. Brad taught me so much and is so compassionate. Sometimes I felt so inadequate with the exercises but, he always made me feel better about my progress. I am happy to say, dedication to my physical therapy has paid off! Thank you so much for everything Brad and Physical Therapy Innovations!"
Heidi from PTI - Gardner
Jun 10, 2021
"Had rotator cuff surgery in November 2020. Here I am after almost 6 months and thanks to my physical therapist, Brad, I am now able to do the physical labor that is required by my employer. I am able to get back on my motorcycle with no issues. I also am able to shoot archery again and I am coming close to throwing a baseball again. I can't say enough good things about Brad. He was super getting me back on track. Super professional and a pleasure to work with. I think I lucked out getting him as my therapist. He is just, all around, a great guy. Physical Therapy Innovations is fortunate to have him on their team. Thanks Brad!!"
Dennis N. from PTI - Gardner
Jun 09, 2021
Julie Nordman from PTI - Gardner
Jun 09, 2021
"During a follow up visit with my surgeon regarding rotater cuff surgery, his staff recommended PTI for my physical therapy. My first call with Laura I knew I picked the right place. She was very knowledgeable, friendly, and we even shared a few laughs. My first visit I had a lot of questions and Kristina took the time to answer all of them. Not only was I at ease that she was very skilled at her craft but she was open to my input as well. While sticking to the surgeon's protocol we would interact with how I felt and which movements needed work and which movements we could progress further. The last couple of months I have grown close to the staff as we share this recovery journey together. It's nice to see how legitimately excited they become when I break through new barriers with my therapy. It shows how invested and how much they care about their patients. have nothing but the best things to say about Sturbridge PTI and I would recommend them to anyone."
Bruce G. from PTI - Sturbridge
Jun 09, 2021
"Christina has been so encouraging helping me regain range of motion post surgery.
She has been so understanding of what is involved in my recovery and she motivates me to get my pre-op movement and strength back. I couldn't be happier!
Jane B. from PTI - Sturbridge
Jun 08, 2021
"Kate is absolutely amazing . I am very happy with the level of care I received. I Highly recommend this location."
Levi Dumais from PTI - Shrewsbury
Jun 07, 2021
"Jenn is the best physical therapist I’ve ever had! She always makes sure every activity and exercise is the most helpful one specifically for me!"
Bianca Pamela from PTI - Sturbridge
Jun 07, 2021
"PT Innovations is my go to when it comes to rehab. The staff is so friendly and personable. I feel like I've known them my whole life. Laura is such a delight. I know I will always be greeted with a warm smile from her. Kristina and Jen push me and I feel completely confident that they will rehab me. I HIGHLY recommend PT Innovations!"
Meghan Dugan from PTI - Sturbridge
Jun 07, 2021
"PT for both For my knees was amazing. Carolyn was my therapist, she did amazing job. I've been in physical therapy other places and really have not gotten anything out of it the physical therapy here they really know what they're doing and they don't waste your time with other foolishness. I feel 100% better, and it was a great experience I feel like Carolyn really knew me and what I needed to work on one on one. I would suggest this physical therapy group for anyone who needs PT, especially Carolyn"
Stephanie C. from PTI - Auburn
May 26, 2021
"I was struggling with runners knee and Carolyn was great at helping me understand where I was going wrong. She was friendly, professional and honest with the feedback. We worked on strengthening and general technique that is helping me run better and get back on my motorcycle!!"
karan patel from PTI - Auburn
May 24, 2021
Isabell Rosa from PTI - Auburn
May 24, 2021
"I recently worked with Carolyn Trottier at PTI for 6 weeks to help me with some shoulder issues that I was having. She was very professional, personable, and attentive and I enjoyed working with her. And, most importantly, she successfully resolved my shoulder issues. Also, a shout out to Gayle who took care of getting me registered and took care of the health care provider paperwork for me. I highly recommend PTI. I will choose them again if I find myself in need of future PT."
eric lacey from PTI - Auburn
May 20, 2021
"Physical Therapy Innovations has helped me tremendously! I did all of my therapy at the Shrewsbury location.
For starters, the gym and therapy room are always clean and sanitized; and the staff is super friendly and helpful.
Kate Driscoll was my therapist. She was very knowledgeable and pushed me to help correct the issues I was having. She was thorough and made sure I was doing all of my exercises correctly. She taught me new and innovative ways to target my problem areas so that I could get stronger and healthier. Most importantly, she was able to answer any questions I had, whether in person or via e-mail so I knew I was staying on the right track.
I will certainly go back in the future, should I ever need to; and I would definitely recommend PTI to anyone seeking out physical therapy."
Derek Pingitore from PTI - Shrewsbury
May 19, 2021
"It's a great place with a bunch of friendly staff I hope I don't get hurt again but if I do I'm gonna come back here top service top care and good people all around "
Dave R. from PTI - Auburn
May 12, 2021
"I had a great experience at Physical Therapy Innovations with both of my amazing coaches - Sarah and Carolyn! They helped me rehab my ankle sprain to get back to my regular athletic activities. I can't say enough good things about my time here - highly recommend to all!"
Meagan Lawrence from PTI - Auburn
Apr 26, 2021
Robert LaCrosse from PTI at the Greendale YMCA
Apr 08, 2021
Clarissa Paris from PTI - Gardner
Apr 06, 2021
"I have been coming here for a long time with my knee and foot related problems! Dave is great! I highly recommend PTI."
Fiona Hoare from PTI - Holden
Apr 05, 2021
"I have tried PT many times over the years and have always had pretty good success. This case was no exception and Carolyn did a great job. We started slowly and by the end, 10-11 sessions in, she was pushing me pretty good and the results were great. She knows her stuff. Thanks for the great results.
Andy S from PTI at the Greendale YMCA
Apr 01, 2021
"Very professional and friendly people. Wendy knows exactly how to target the issue and provide exercises that deliver results. Highly recommend!"
Andy Ozmun from PTI - Hopkinton
Mar 30, 2021
"Great experience, very personalized attention, by a very knowledgeable, encouraging and patient PT, Carolyn Trottier. Highly recommend."
Kurt Isaacson from PTI - Auburn
Mar 24, 2021
"Great experience! Feeling much better - can’t recommend Carolyn Trottier enough"
Carole Jeffcoat from PTI at the Greendale YMCA
Mar 16, 2021
"Exceptional patient experience! Nichole was knowledgeable, experienced and provided positive feedback. She definitely made a difference in my recovery process."
Stuart Gerhardt from PTI - Holden
Mar 15, 2021
"This Clinic was highly recommended by my Ortho Dr. I see results and almost ready to live my life actively as I did in the past. I spend most time with Vickie and enjoy how she talks to distract me during hard exercises. I use their app at home for video review of my exercises and to keep myself on track. I highly recommend Physical Therapy Innovations."
carolyn himottu from PTI at the Greendale YMCA
Mar 11, 2021
"I have had plantar fascitis for years and have used both a chiropractor and pt. I am so happy Diane spotted me limping and asked me how my foot was doing. She inspired me to take care of myself in 2021. It was a fun and uplifting experience (for 2 months) to go in for my appointments. Wendy listened and honed in on the problem immediately. She taught me how to keep my hips from misaligning and prevent lower back pain. In addition, she cured my ankle issues which were all problem related to my chronic pf. She was always patient with her explanantions and even did the exercises alongside me because she knew i felt awkward doing them. Diane was always so accomodating with scheduling me after my work hours ended too. Highly recommend this place-employees all get along well definitely a great team!"
Ellen Troland from PTI - Hopkinton
Mar 06, 2021
"Absolutely Love Physical Therapy Innovations!! They have made such a difference in my daughter's life!! The therapists are amazing ans so kind hearted.. They worked really hard for my daughter to give her the best rehab anyone could ask for.. It truely has been an awesome experience...
The facility is welcoming. Equipment is top notch, clean and up to date...
My daughter has another surgery to go through and you bet Physical Theraoy Innovations will be our choice for rehab!!"
Maureen Shanahan-Frappier from PTI at the Greendale YMCA
Mar 04, 2021
"From the initial phone call to my “graduation” Cathy, Diane, Vickie, Wendy and Jason were a team focused on getting me where I needed to be after my knee replacement. Wendy was my therapist and she encouraged and supported me throughout the entire process. I can’t speak highly enough about her and the organization. Top notch crew. 👏🏻👏🏻👏🏻"
Sharon Shepard from PTI - Hopkinton
Feb 23, 2021
"I am a person who has received a lot of physical therapy in my life, and having found Physical Therapy Innovations I won’t ever go anywhere else! Receiving physical therapy here has been an absolute joy. The therapist pays attention to me, and my needs. They ask you “what do you want to be able to do,“ and then they make it possible. Seriously I feel better than I have in years! Thank you Wendy and everyone at PTI 💕"
Karen Lock Kolp from PTI - Hopkinton
Feb 18, 2021
"I've been coming to PTI for over 10 years to treat various injuries and they have always been fantastic. The therapists are top notch, the facility is clean and has a ton of equipment, and they are always able to get me back to where I want to be. I would highly recommend them!"
Hali B. from PTI - Auburn
Feb 11, 2021
"I worked with Brad here. I’ve been to many PTs and chiropractors. All of them over complicated my issues or mistreated them. If you’re the type of patient that takes their treatment seriously and follows through, you won’t be disappointed coming here!"
Nick Sullivan from PTI - Gardner
Feb 09, 2021
"They are so good here and staff welcome you with a smile on their face."
Bostonredsox48@hotmail.com from PTI at the Greendale YMCA
Jan 14, 2021
"Always a good time. Clean facility and the workers do a good job with your rehab. I’ve personally been worked with all 3 therapist at the Greendale YMCA branch and each of them do a great job. They all push you to work hard in order to get you feeling healthy again."
Michael Boutros from
Jan 12, 2021
Heather Restifo from PTI - Hopkinton
Dec 24, 2020
Maureen Nadeau from
Nov 24, 2020
"Wendy is awesome and the staff is great too!"
Gail St Germain from PTI - Hopkinton
Nov 12, 2020
"Everyone here is amazing and so helpful. A special thank you to Wendy and Jason for pushing me to achieve my full potential!"
Katie Bates from PTI - Hopkinton
Nov 12, 2020
"I saw Wendy for my physical therapy and she was great!. Wendy always listened to how I was feeling and did her PT accordingly. Wendy gave me at home PT to do daily. With PT with her and at home, my shoulder is back to normal. I also want to give Diane a shout out. Diane is the first person you come in contact with when you go to PTI, she is a great representative of the practice in Hopkinton."
Mary Francis from PTI - Hopkinton
Sep 25, 2020
"This facility and the professional that staff this physical therapy center are perfect."
Janis Gage from PTI - Holden
Sep 23, 2020
"I was assigned to Brad after a terrible bout with vertigo. I was happy to be assigned to Brad because I knew him as he worked with my 12 year old daughter with scoliosis. Brad is a wonderful physical therapist . Both my daughter and I enjoyed working with him because he is kind, puts you at ease and clearly is knowledgeable in his profession. I am thankful to Brad for his professionalism as my daughter can confidently work at home to improve her scoliosis and I with my vertigo.
I also want to acknowledge Angela and a few other women who booked our appointments. I was desperate for help when first hit with the vertigo and everyone I spoke with was exceedingly kind and compassionate towards me in my condition; and Angela always greeted me with smiling eyes behind her mask.
I highly recommend Physical Therapy Innovations and I highly recommend Brad to anyone seeking a physical therapist."
Sarah howard from PTI - Gardner
Sep 09, 2020
"As soon as you walk in your greeted with a smile by the receptionist! Right after two back surgeries my two physical therapist were Erin D. And Ashlyn D. they we're simply amazing with there professional knowledge and amazing attitude! My physical therapy was in Holden location by Jed's. This location was very clean and never crowded! Your appointment times are always on time!
Gary Zysk- Holden"
Gary Zysk from PTI - Holden
Aug 13, 2020
"Professional, personal, friendly and effective staff especially Dave, my PT. Thank you!"
Don Jones from PTI - Gardner
Jul 28, 2020
"I came to Physical Therapy Innovations in Auburn, MA to receive PT after surgery on my left knee. Starting with my first visit the experience was nothing but 5 star. I was greeted at reception by Gail who help me through the preliminaries. I then met Samantha who would be my therapist for my rehab. Both Gail and Samantha were professional and extremely friendly as well as knowledgeable. They made the entire experience relaxing and stress free. I would highly recommend Physical Therapy Innovations for any and all your PT needs."
Ronald Prunier from PTI - Auburn
Jul 16, 2020
"I can't say enough about the experience and results I have had with Jason and the staff at PTI. I have been to them several times over the years for different injuries and this winter I started going to Jason after Rotator Cuff and Bicep surgery. The facility is spacious and always clean, which became a bigger factor as the COVID-19 pandemic hit in the middle of my recovery. PTI never missed a beat with cleanliness and precautions. I needed a lot of intensive PT following shoulder surgery and Jason asked very specific upfront questions about my expectations and goals. My surgeons protocol was fairly conservative and Jason made sure I followed it to the letter. Jason not only got me back to the best possible range-of-motion I could have hoped for after 6 months, he had me back to appropriate working out and easing into golf right on schedule. Diane and the staff are fantastic at accommodating my work and home schedule and always followed up with my insurance.
I hope to never need PT again, however that is not likely, and if / when I do need PT again, I will be going back to Jason and PTI."
Paul S. from PTI - Hopkinton
May 18, 2020
"I highly recommend PTI Hopkinton. Personnel were very pleasant and accommodating. Jason gave me a thorough advice on maintenance routines and the result speaks for itself."
PS. from PTI - Hopkinton
May 09, 2020
"Hello all and I am hoping all is well. I am writing to you as I was a patient there last year dues to a car crash I was injured back in 2018 (March 13). I just wanted to let you know that my intent to this letter is to thank you all for all you did to accommodate my appointments, for all you did for me to get the therapy I needed to recover. I want to give a special thanks to the therapist who worked with me and coached me every week I went there; special thanks to Sarah and Tyler for all the coaching, instructions and patience they demonstrated towards me in order to help me achieve better pain control and to better move around. Sarah, you were really a love in helping me and showing me new tips to do at home... Thank you so much.I also wanted to thanks to the girls at desk for all they did to accommodate my appointments and my work schedule. I really enjoy receiving my P.T. There and now I am back at the gym doing cardio, working out, and being able to do my running routines (4-5 miles) as I was before and also able to function optimal at work. I know you go through many patients in a day but I am the nurse that works at UMass and went there to do my therapy before work. I can't thank you enough and I definitely would go back to you guys if need be. Again, I wanted to thank you all for all you did to help me get better.
Maria Cancel, RN"
Maria C from PTI - Shrewsbury
May 07, 2020
"Vicky is amazing. Very knowledgeable, great at teaching and articulating to me how my shoulder works, and what I need to know about each exercise and it's importance. I am so grateful that I have been able to get my post-surgery PT amid this pandemic. Thanks to all for helping make that happen!"
Jospeh B. from PTI - Shrewsbury
May 02, 2020
"In the middle of my physical therapy for rotator cuff surgery recovery the coronavirus pandemic struck. I was worried about being able to complete my physical therapy in a safe manner. But this company and it's personnel has gone so far and above in terms of cleanliness, safety, attention to detail and it's clients that I have never once second-guessed my decision to continue my therapy. Vicky has been absolutely fabulous as well as Jennie in the office. Can't recommend them enough."
Sharon T. from PTI - Shrewsbury
Apr 30, 2020
"I have a non-displaced fracture of the right wrist and right femur. PTI was able to treat my injuries during these challenging times with the COVID-19 worrying is all. PTI employees have been very professional keeping everyone safe, social distancing and using PPE. Vicki has helped me strengthen my leg, and I am able to walk short distances with no pain. I am so grateful for everyone at PTI that keep giving of themselves and helping people in need.
Thank you for all your help, Phil"
Philippe L’Esperance from PTI - Shrewsbury
Apr 08, 2020
"I went to the Hopkinton location because it was close to my place of work. The entire staff treated me like I was an old friend. Wendy and Jason were able to 'fix me'. Diane is also very nice and friendly. I will absolutely be going back ( if I need to) and also refer them in the future."
Dana H. from PTI - Hopkinton
Jan 30, 2020
"My name is Michelle Jefferson, I see Vickie who usually works from Shrewsbury. I see her at the new location in Worchester Greendale YMCA.
I must tell you I have been in physical therapy on and off for different injuries. I have always feel like I was taking up their time, being shuffled from person to person. The therapist usually ask me about a barbecue, football game, etc to other employees across the room while touching me. Never having not having a one on one experience, leaving me without any personal tips for my injuries, or easily discouraged.
I had my rotator cuff worked on and the surgeon up at Hannaman Hospital, Dr. DeAngelis gave me your card. You can imagine the pit in my stomach that i'll never get my shoulder back, waste of time, however I followed through.
I never imagined have the service and kindness as well as educational. I thought it was for special people, not people like me with state insurance who could not afford the best of the best. I am so pleased with her services. Within a few visits my shoulder is doing much better. Not only that I look forward to our time, as much as it is difficult, she explains every feeling I have in that area. I am very hopeful, more importantly I no longer feel like it's a waste of time. My appointment is for me and only me.
Thank you for really taking peoples injuries seriously with the old fashion personal service. I thank Vickie for she has been a blessing as well as inspiring."
Michelle J. from PTI - Shrewsbury
Jan 27, 2020
My name is Bruce C.
I have just finished my physical therapy sessions in Auburn.
I just to let you know how pleased I was with the treatment I received from Jillian. Not to get into the problem I had....She addressed it, and got me back on my feet. I was very impressed with her approach and sincere commitment to resolving my problem. She gave me the impression I was her only patient and pushed me to go the extra distance. Having worked in the health care industry (Exec. Dir. Of the American Heart Assoc. Central Mass. Div.) working with Health Professionals was my main stay.
She has a great career ahead of her. Her sincerity and mojo will take her far. It's nice to be able to put someone on a pedestal and not under the bus! Well deserved! If any other problems develop....I know where to go and who to go too.
BRUCE C. from PTI - Auburn
Jan 22, 2020
"Vickie gave a fantastic evaluation. Kind and Intelligent. Owner was very responsive too."
Michael Ferris from PTI - Gardner
Oct 30, 2019
"Sara is awesome. She is understanding and encouraging. I always feel great after I leave."
Arakel Kandoyan from PTI - Sturbridge
Oct 17, 2019
the land of gypsies from PTI - Auburn
Apr 22, 2019
Sean-Ryan Friesl (Student) from PTI - Holden
Mar 28, 2019
"I love this place. Diane is so fun and helpful and Jason is an amazing physical therapist. Everyone who works there makes you feel comfortable and right at home! I miss going even though my knee replacement recovery was extremely painful, they all made it fun! Thank you!"
Christine Merloni from PTI - Hopkinton
Nov 20, 2018
"Went in for shoulder injury. It has been a great experience so far great techniques and intriguing exercises to strengthen and recover the shoulder. Therapists at the location really know what they are doing and have a good eye for where pain locations is.
Excellent place and highly recommend!"
Witchaya K. from PTI - Gardner
Nov 15, 2018
"Vickie was excellent and made me feel so much better. She sympathized with my pain and taught me how to loosen my muscles. I have great respect for her. Excellent physical therapist. I would love to work with her more."
Beverley C from PTI - Sturbridge
Jul 18, 2018
"The entire staff of the Sturbridge location is exceptional, knowledgeable, welcoming, and sensitive to patient's needs. I always leave feeling better than when I came in. My best combination is Vicki in the gym, then Dawn for massage etc. Laura works hard to accommodate my preference with appointments. Thank you!"
Joanne H from PTI - Sturbridge
Jul 18, 2018
"They know their stuff and are results-oriented. Brianna and Dave have the techniques and professional knowledge to get you back on track and deliver obvious benefit. I'm grateful."
Dave Clark from PTI - Barre
Jul 09, 2018
"Love this place, the staff is wonderful and the results are always fabulous! Couldn’t ask for a better PT place to recuperate at."
Teri Gallant from PTI - Hopkinton
Jun 22, 2018
"Great place to work! Been here since April, 2003.....never left!! Tell all your friends they can trust PTI to provide the best care with awesome outcomes!!"
Cathy Durose from PTI - Hopkinton
Jun 21, 2018
"I injured my shoulder a while back and was referred to PTI, I am so happy with my progress thanks to the therapists here. I always enjoy going to physical therapy every week. The ladies at the front desk always welcome me with a smile! "
Current Patient from PTI - Auburn
Jun 14, 2018
Elizabeth Prest from PTI - Auburn
Jun 14, 2018
"I would like to say I was there for 1 month of therapy and the place was great , it was clean people and staff were very nice and my PT person Vickie was awesome, It was great to have someone so talented and knowledgeable as Vickie , she knew just about everything that was wrong with me and explained it to me, so I could understand , she is very highly advance in her field of Physical Therapy , and continues to learn about more techniques that can heal the common body parts, and will have answers to most of your questions. I have been in and out of there for over 4 years for different things, and although I could go someplace closer , I will make the trip to Auburn , because that is where I know I will get the best care! So that why I am giving Vickie a 5 star write up and Auburn PT innovations 5 stars also. If you need Therapy please give them a try , you will not be disappointed. Thank you so Vickie for making me better and to all the staff at PT Innovations in Auburn, 'Keep on Healing" ! Woo Sincerely Michael Anthony ! God Bless you All!"
Michael Anthony from PTI - Auburn
Jun 13, 2018
"I had a nerve issue that was extremely painful and my doctor recommended physical therapy to relieve the pain and get things back in order. I called a few places and found PT Innovations in Barre, which is about 5 minutes from where I live. Made an appointment and Dave and staff made me feel right at home. Very professional, friendly and definitely go the extra mile to make sure you’re happy. They actually care about your health and wellbeing. If I ever need PT in the future, I wouldn’t hesitate to go there again. Great people!"
Justin Robbins from PTI - Barre
May 01, 2018
"A+ Kind and courteous staff. The office manager Zora was very easy to communicate with regarding insurance questions and scheduling issues. Which added points to her already amazing abilities and personality! The physical therapist Dawn made sure I was well informed throughout my time at PTI. Her experience as a therapist showed in her work and never once did I feel overwhelmed. I was very pleased with my overall experience and would highly recommend their services! The front desk staff is also bi-lingual."
Jason Marchand from PTI - Sturbridge
Dec 03, 2017
"PHENOMANAL CUSTOMER SERVICE. By chance I found PTI. I literally called more than a dozen practices before getting to them. NOBODY would take my insurance and I was frustrated, discouraged and a bit angry. Diane was the wonderful woman who answered the phone, and was able to rectify my situation not by just being able to accept my insurance but also with her customer service skills that she skillfully used along with a touch of humor to back me off the ledge I was one. Which is a good thing after today finding out my crappy insurance probably wouldn't pay for a damn thing had I fallen of that ledge! If the amazing customer service is any indicator of what the quality of the PT will be I'll not only be expecting them to bring me back to pre-accident form but I'll be expecting unicorns and rainbows as well!"
Jason Marchand from PTI - Hopkinton
Sep 26, 2017
Tris Sackman from PTI - Auburn
Jun 09, 2017
"I spoke with Colleen, who was super nice, and she managed to squeeze us in. We needed certain times due to my son's schedule and she did everything she could to accommodate our needs. The physical therapist, Vicky, is awesome. She is so nice and explains everything as she goes along. I was a little worried going there because I didn't know anyone who had been there, but so glad we went. I would recommend this place to others. Clean, professional and really pleasant staff."
Lisa Murdock from PTI - Sturbridge
May 08, 2017
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